Customer Testimonials on Duradek Vinyl Decks

For a summer of memorable hangouts!

Thank you Victoria Deck! Gail in the office was fantastic with the communications, guidance and customer service. Brian the installer was not only efficient and fast but really demonstrated incredible ethos to reach out when he noticed a mistake made and to arrange the time to fix it. The job was done at the end of May and we were really just too busy enjoying the deck to take the quality pictures it so deserves. This is the deck, cleared and ready for a west coast winter. Always standing by for a decent day to BBQ, watch the eagles, or listen to the owls though. Victoria Deck and Duradeck, thank you for a summer of memorable hangouts!

Tim Cotey | Customer of Victoria Deck | November 24, 2023

Quality miles above anything else

Matt and his team from Lone Star Duradek are a top notched team. Very professional, very courteous…..The quickness and precision of the team was impressive (surgical). The quality of the product is miles above anything that I have researched… For 3 years, when it rained, water from our 2nd floor deck leaked down into our living room. Now we are not worried about water intrusion. Matt offered a number of different textures and finishes. And, most of all was very educated on exactly what and why they were doing…warranty speaks for itself… Overall, we are a 100% Satisfied Family.

Anthony D. | Customer of Lone Star Duradek | April 3, 2023

Would definitely recommend

Jacob from Aces Vinyl did our deck last month. We love it and he did a great job. Jacob was also great with communicating; getting back to us promptly when we had questions and making sure we were okay with everything. Would definitely recommend.

Vera K. | Customer of Aces Vinyl Decking | July 29, 2022

Perfect for enjoying our lush backyard

Victoria Deck installed #Duradek in March this year and my husband and I could not be happier. After researching three companies, I found that #Duradek’s guarantee and price was the best! The employees at Victoria Deck were pleasant, helpful, came on time, and were just all round good guys. As anyone can see from the photo, #Duradek vinyl is bright and clean looking, just perfect for enjoying our lush back yard.

Terri M. | Customer of Victoria Deck | May 25, 2022

Never disappointed in this decision

We had Duradek installed on our small deck 25-27 years ago, and have never been disappointed in that decision. My husband and I are both much older now, and our home doesn’t have near the traffic it once did. Our deck has seen numerous amounts of feet, human and animal, food stuffs, toys from little boys and big and still looks almost as good as the day it was installed. Aside from some wear … this product could not have performed better. I/we love it today as much as the day we had it lain. I recommend it to anyone I can, some have used the recommendation, and others, sadly, have realized they should have.

Heather N. | Customer of NOR Renovations | June 8, 2021

Couldn’t be happier

We just had our deck completed this evening and I couldn’t be happier with the final product. It is such an improvement over the old deck. Trevor was professional and he was great to work with. Thanks so much!

Tina L. | Customer of Deck Star Restorations Inc. | September 23, 2020

So impressed with the finished product

My husband insisted on your product from the start of this process!
After searching for other products online, we kept coming back to Duradek. We contacted Ryan Galenza, owner of Classic Decking, one of your installers in Camrose Alberta. He arrived to give us a quote in a timely manner, and after doing due diligence, we signed the contract for his work. He gave us a timeline for the installation, and it has been installed as and when promised. Our deck is still new. We were so impressed with the finished product as well as the installation.

Woodrow M. | Customer of Classic Decking | August 31, 2020

Enhanced the value of our home

It has been a year since you introduced us to…Apex Construction. Last year at this time they completed a roofing, deck, railing and gutter project for us…and about two weeks ago they completed a deck, railing and gutter project for our weekend home on the Eastern Shore.

I was just …admiring the workmanship and high attention to detail that is characteristic of everything… Over the past fifty years, I have had a house built from scratch and have renovated two others. I am familiar with every possible building trade… Apex are the stand-out performers…enhanced the value of our homes and made us pleased to show them to others…thank you so much… I assure you that it was a correct decision.

William T. | Customer of Apex Construction | July 29, 2020

Enjoying our deck for many years to come

I want to thank you so much for the lovely Duradek project you completed at our home. You are a client’s dream:

  • You showed up when you said you would
  • You worked extremely hard to complete the deck in one day, even though it was perhaps the hottest day of the year.
  • You left no mess behind.
  • You completed the project for the amount quoted

I now have the great pleasure of enjoying our deck for many years to come.

Syd S. | Customer of G.S. Rice Contracting | July 23, 2020

Would not hesitate to recommend Duradek

We had Duradek applied to our upper deck (storage below). The installers were very professional and completed the installation in one day (including railing and privacy screens removed and reinstalled!). We’ve had it for about a month, and are very pleased with the result. The below deck storage space is waterproof and dry (in spite of some heavy rainstorms). The deck above is very comfortable in all conditions (heat, cool, wet), and it really looks good. It is fairly easy to clean up spilled drinks, etc. with a light mopping,
All in all, it was a good project, with a good result. We would not hesitate to recommend Duradek and our local contractor who managed the installation. Very pleased!

Ginette M. | Customer of Steiger Flooring Solutions | July 13, 2020

I am really happy with it

I had my Duradek installed by Victoria Deck and they were awesome! Right from the estimator to the installer. They did a great job and I am really happy with it.

Tammy M. | Customer of Victoria Deck Ltd. | July 10, 2020

So much out of the ordinary, it is unreal!

I am more impressed with you now that the job is over with because you think more of your product by protecting it as well!!
This is coming from an old man of 74 years old and have been in the building business for over 50 years and your personal conduct and the way you do business is so much out of the ordinary it is unreal!!

Randy P. | Customer of Duradek of Charlotte | April 27, 2020

Outstanding service

I contacted Lyle Haylock at Quality Vinyl Decking and he responded quickly and professionally. Attended my house several times to identify the source of the leak and returned when weather improved to fix the problem. Outstanding service and I will highly recommend Lyle to future clients.

Joe S. | Customer of Quality Vinyl Sundecks | March 27, 2020

I would choose Duradek again

I wish to compliment Duradek and their representative Victoria Deck Ltd. for the prompt follow up and service under the Duradek Warranty Program. I would choose Duradek again and I would not hesitate to recommend Brian Nursey and Gail Penner and their installer Ray at Victoria Deck Ltd.

Richard G. | Customer of Victoria Deck Ltd. | July 16, 2019

An outstanding result

We had our Duradek recently installed by our local contractor…Hanson Decking. We are very pleased. Garth is very precise, professional and pays attention to every little detail required for an outstanding result. Thanks, Duradek.

Pat M. | Customer of Hanson Decking | July 6, 2019

Fabulous, thoughtful and very professional

After 15 years our Duradek needed replacing. Duradek’s head office suggested I contact Trevor Deighton at Deck Star Restorations. He and his crew were fabulous, thoughtful, always clean and tidy, on time and did a very professional and thorough job. I would highly recommend Deck Star Restorations.

Cynthia B. | Customer of Deck Star Restorations | June 19, 2019

It’s so beautiful, sturdy, and modern

Thank you so much for our new deck. It’s now so beautiful, sturdy and modern. More than that, you’ve given us new family moments together, new opportunities for outdoor relaxation on summer evenings, and more space to cuddle together under blankets to watch the stars. Thank you.

Jennie S. | Contest Winner – Duradek Donate-A-Deck 2017 | July 9, 2018

Beyond 100% satisfied with our deck!

We have had our Duradek installed for over 5 years and we are extremely happy with the product and our local dealer, Hanson Duradek of Nelson, B.C. Canada! Again we are beyond 100% satisfied with our deck!

Wayne N. | Customer of Hanson Decking | March 21, 2018

The right people for the job!

We would like to tell you our Duradek story. We have owned our home for 37 years. Initially, we had a Duradek deck installed. Then, some 17 years later we had a deck rebuild and once again installed Duradek.

Last summer we noticed some soft wood around our sunken hot tub so called a Duradek dealer Lyle Haylock from Quality Vinyl Decking in Coquitlam. Fortunately, we called the right people for the job! We needed a major deck rebuild and Lyle was able to reconfigure our deck to be significantly more user friendly. Lyle and his employee David handle their business as true professionals and we were very pleased in our choice of installer.

We are enjoying the deck immensely. Last week we had Lyle and David repair and resurface our second deck in Duradek.We would highly recommend Lyle as deck contractor and David as an excellent Duradek Installer.

Peter and Judy K., | Customer of Quality Vinyl Sundecks | July 24, 2017

Well worth the investment!

We had our front porch refinished by the local Duradek contractor in Amherstburg, Ontario about 4 years ago, after deciding that we wanted a product that would be durable, beautiful, and maintenance free.

I am very happy to say that, to this day, I am so pleased with the result. The ease of cleaning, and never having to worry about caring for or replacing the floor is a big plus! The porch railings and structural posts were also a great choice! The powder coated finish means no flaking, fading or deterioration.

In short, I love this combo! yes, it may have cost more to do initially, but the knowledge that it will remain beautiful for years to come with only a sweep and a mop is well worth the investment! Thanks, Greg! You did a wonderful job!

Laurie V. |  Customer of Duradek and Railing of Windsor | May 25, 2017

Done properly the first time!

We are so excited to see the deck, done properly for the first time! We appreciate your expertise and the time you took to do it right and in such a timely manner!
Thank you!

Mahta S. | Customer of Duradek West | March 6, 2017

We are finally water tight!

All is good! We’ve had 18.4″ of rain in the last 3 weeks and a big storm coming in. The river near us is at the highest level that anybody can remember.

After 8 years of our cement based deck coating leaking, cracking, and our despair, we are finally water tight! The Duradek product, drains, scupper plus replacement of a truckload of wood and 5,583 deck screws has worked!

So, as a word of thanks and advice….thank you for your help and ideas on our deck but, you may wish to warn people that their deck will be so nice afterwards that now they need to buy new deck furniture!

Jerry B. – Homeowner | Customer of Duradek West | February 13, 2017

An Exceptional Job

Customer Testimonial on Duradek deck for homeowner satisfaction
Andy was thrilled with his new deck and the professional services of his Duradek installers.

…People are quick to call to complain but few are willing to take the time to send a note and say how happy they are with the results of the people employed by anyone, but you folks at Duradek should be extremely proud of the way they represent your company by doing an exceptional job, which they did and this will do nothing short to ensure that the reputation of Duradek is maintained and broadened. I want to thank them for going above and beyond the scope of their work and making my deck another room in the house and for their prompt and excellent work. Even if they did not let me do anything.

Mr. Andy R. – Homeowner | Customer of Raildeck | September 14, 2015

Previous Customer Comments

I really was led to believe that properly treated wood would be impervious to the weather. Well, I found out it wasn’t, and boy was it a painful experience. Now I know that Duradek is the only guarantee of a maintenance free deck!

E. Hartmann, Homeowner

The level of service and quality installation of six new condominium patio surfaces was beyond our expectations. Waterproofing, structural integrity and artistic appearance. Duradek delivered all of this on schedule, without inconvenience to our homeowners.

J. Highwater President, The Vista Larrabee Homeowners Association

Through a lot of wear and tear and 14 seasons of wet weather, Duradek has performed better than we ever expected. 120 steps (and ramps) walked on by almost one million customers, and still standing up. There is nothing else that works like Duradek.

L.J. Champigny, Vice President, Wet ‘N’ Wild Waterpark

Duradek offered me a selection of colors and patterns to choose from to match the exterior of my house, in a product that is so easy to keep clean. My husband is thrilled with the fact that he now has a waterproof workshop under our gorgeous 600 sq. ft. sundeck.

S. & M. Bird, Homeowner

Duradek was a pricier waterproofing solution. However, the life cycle cost is where I’ve really saved, considering that to date, I have not had to recoat any surfaces. The product is 14 years old and still doing its job.

Collins, Westlake Property Management

Product Spotlight from Utopian Villas – March 2020

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