Customer Testimonials on Duradek Vinyl Decks
Product Spotlight from Utopian Villas – March 2020
Letter from Customer – March 27, 2020
I contacted Lyle Haylock at Quality Vinyl Decking and he responded quickly and professionally. Attended my house several times to identify the source of the leak and returned when weather improved to fix the problem. Outstanding service and I will highly recommend Lyle to future clients.
Joe S. | Customer of Quality Vinyl Sundecks
Letter from Customer – July 16, 2019
I wish to compliment Duradek and their representative Victoria Deck Ltd. for the prompt follow up and service under the Duradek Warranty Program. I would choose Duradek again and I would not hesitate to recommend Brian Nursey and Gail Penner and their installer Ray at Victoria Deck Ltd.
Richard G. | Customer of Victoria Deck Ltd.
Letter from Customer – July 6, 2019
We had our Duradek recently installed by our local contractor…Hanson Decking. We are very pleased. Garth is very precise, professional and pays attention to every little detail required for an outstanding result. Thanks, Duradek.
Pat M. | Customer of Hanson Decking
Letter from Customer – June 19, 2019
After 15 years our Duradek needed replacing. Duradek’s head office suggested I contact Trevor Deighton at Deck Star Restorations. He and his crew were fabulous, thoughtful, always clean and tidy, on time and did a very professional and thorough job. I would highly recommend Deck Star Restorations.
Cynthia B. | Customer of Deck Star Restorations
Letter from Customer – July 9, 2018
Thank you so much for our new deck. It’s now so beautiful, sturdy and modern. More than that, you’ve given us new family moments together, new opportunities for outdoor relaxation on summer evenings, and more space to cuddle together under blankets to watch the stars. Thank you.
Jennie S. | Contest Winner – Duradek Donate-A-Deck 2017
Letter from Customer – March 21, 2018
We have had our Duradek installed for over 5 years and we are extremely happy with the product and our local dealer, Hanson Duradek of Nelson, B.C. Canada! Again we are beyond 100% satisfied with our deck!
Wayne N. | Customer of Hanson Decking
Letter from Customer – July 24, 2017
We would like to tell you our Duradek story. We have owned our home for 37 years. Initially, we had a Duradek deck installed. Then, some 17 years later we had a deck rebuild and once again installed Duradek.
Last summer we noticed some soft wood around our sunken hot tub so called a Duradek dealer Lyle Haylock from Quality Vinyl Decking in Coquitlam. Fortunately, we called the right people for the job! We needed a major deck rebuild and Lyle was able to reconfigure our deck to be significantly more user friendly. Lyle and his employee David handle their business as true professionals and we were very pleased in our choice of installer.
We are enjoying the deck immensely. Last week we had Lyle and David repair and resurface our second deck in Duradek.We would highly recommend Lyle as deck contractor and David as an excellent Duradek Installer.
Peter and Judy K., | Customer of Quality Vinyl Sundecks
Letter from Customer – May 25, 2017
We had our front porch refinished by the local Duradek contractor in Amherstburg, Ontario about 4 years ago, after deciding that we wanted a product that would be durable, beautiful, and maintenance free.
I am very happy to say that, to this day, I am so pleased with the result. The ease of cleaning, and never having to worry about caring for or replacing the floor is a big plus! The porch railings and structural posts were also a great choice! The powder coated finish means no flaking, fading or deterioration.
In short, I love this combo! yes, it may have cost more to do initially, but the knowledge that it will remain beautiful for years to come with only a sweep and a mop is well worth the investment! Thanks, Greg! You did a wonderful job!
Laurie V. | Customer of Duradek and Railing of Windsor
Letter from Customer – March 6, 2017
We are so excited to see the deck, done properly for the first time! We appreciate your expertise and the time you took to do it right and in such a timely manner!
Mahta S. | Customer of Duradek West
Letter from Customer – February 13, 2017
Quick update on our deck.
All is good! We’ve had 18.4″ of rain in the last 3 weeks and a big storm coming in. The river near us is at the highest level that anybody can remember.
After 8 years of our cement based deck coating leaking, cracking, and our despair, we are finally water tight! The Duradek product, drains, scupper plus replacement of a truckload of wood and 5,583 deck screws has worked!
So, as a word of thanks and advice….thank you for your help and ideas on our deck but, you may wish to warn people that their deck will be so nice afterwards that now they need to buy new deck furniture!
Jerry B. – Homeowner | Customer of Duradek West
Letter from Customer – September 14, 2015
People are quick to call to complain but few are willing to take the time to send a note and say how happy they are with the results of the people employed by anyone, but you folks at Duradek should be extremely proud of the way they represent your company by doing an exceptional job, which they did and this will do nothing short to ensure that the reputation of Duradek is maintained and broadened. I want to thank them for going above and beyond the scope of their work and making my deck another room in the house and for their prompt and excellent work. Even if they did not let me do anything.
Previous Customer Comments
“I really was led to believe that properly treated wood would be impervious to the weather. Well, I found out it wasn’t, and boy was it a painful experience. Now I know that Duradek is the only guarantee of a maintenance free deck!”
E. Hartmann, Homeowner
“The level of service and quality installation of six new condominium patio surfaces was beyond our expectations. Waterproofing, structural integrity and artistic appearance. Duradek delivered all of this on schedule, without inconvenience to our homeowners.”
J. Highwater President, The Vista Larrabee Homeowners Association
“Through a lot of wear and tear and 14 seasons of wet weather, Duradek has performed better than we ever expected. 120 steps (and ramps) walked on by almost one million customers, and still standing up. There is nothing else that works like Duradek.”
L.J. Champigny, Vice President, Wet ‘N’ Wild Waterpark
“Duradek offered me a selection of colors and patterns to choose from to match the exterior of my house, in a product that is so easy to keep clean. My husband is thrilled with the fact that he now has a waterproof workshop under our gorgeous 600 sq. ft. sundeck.”
S. & M. Bird, Homeowner
“Duradek was a pricier waterproofing solution. However, the life cycle cost is where I’ve really saved, considering that to date, I have not had to recoat any surfaces. The product is 14 years old and still doing its job.”